All cancellation request and or changes must be made in   writing, no exceptions.
                    All broker & endorsement fees are fully earned and non   refundable.
                    Commercial policies are 25 % fully earned.  Meaning 25% of   the annual premium is fully earned and there will be no flat   cancellations.
                    All bonds are fully earned, ineligible to be flat   cancelled, and non refundable. 
                    All auto policies are subject to a cancellation fee by the   carrier.
                    Special Event and One day Insurance premiums are fully earned and   non-refundable.  May cancel if request is prior to effective   date.
                  Policy fees and Inspection fees are fully earned by the   insurance carrier
                  Billing fees are fully earned by the carriers